SHIPPING & DELIVERY

USPS Ground (5-7 Business Days)* 
USPS Priority Mail (2-3 Business Days)*
First Class International(7-21 Business Days)*
Our office will be closed on the following holidays:
President's Day 
Memorial Day
Independence Day
Labor Day
Veteran's Day
Thanksgiving Day
Christmas Day
New Years Day
Processing Time
Orders placed before 12:00pm eastern time will be processed same day. All other shipments are processed within 24 hours with the exception of orders placed on Friday after 12:00pm eastern time and holidays. Orders placed on the weekends or holidays will be processed the following open business day.
Domestic Delivery Time - Standard Shipping
Time in transit depends on the shipping method selected, please reference the above chart for additional information. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. Bat Your Lashes is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.
Refused Packages
A $15 Non-Delivery Fee will be charged for refused shipments. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund or store credit.
United States Postal Service (USPS)
USPS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost or stolen packages shipped via USPS.
*We are not and can not be held responsible for shipping delays if any kind by the carrier(USPS,DHL,UPS) or any incorrect address information. We only ship to the address specified on order information. Please make it extremely clear where your box is to b shipped to. Refunds are NOT available for the cost of the order or shipping charges if any of these circumstances occur. 
*We do not cover the costs of custom/duty fees associated with any international orders. Customer are responsible for any extra fees associated with their order. 
*All Dreambook Palette orders will be shipped in the order received. Shipping times may vary when purchasing.